Ninebot Support Service Knowledge Base and Self-help
We have made the user knowledge base easily available to anyone interested in our personal mobility devices. Practical tutorials are built into the mobile phone app. Detailed user manuals are among the most popular self-help user materials online. You will also find the real-time hardware diagnostic information readable from the mobile app with solution and work-around.
Refer to Frequently Asked Questions and Answers to get you up and running with your Ninebot Devices.
Submit A Technical Support Ticket 24/7
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Need help with your new device?
Aside from providing an easy and hassle-free in-app tutorial you can download the quick start guide for each model of the device from the link below.
Book a Servicing Appointment here